Customers Reviews

Customer Reviews

Overall rating: 4 / 5 from 131 reviews.

Customer photo review of OLENS Scandi Olive Monthly Contact Lenses (2 Pack)

Very disappointed with Lens Direct. My contact lenses were sent via Evri, who left the parcel outside on a busy high street, and it was subsequently lost. I have emailed Lens Direct three times to explain what happened, but I have received no response at all. I have not been offered a replacement or a refund, despite never receiving my order. I understand that the delivery issue was caused by Evri, but as the retailer, I expected Lens Direct to respond and help resolve the situation. Being completely ignored after several attempts to contact them is extremely disappointing. At this point, I am left without my lenses and without my money back. Very poor customer service.

OLENS Scandi Olive Monthly Contact Lenses (2 Pack)

Customer video review of Olens ViVi Ring 1 Day Choco Lenses

Comfy and very pretty and natural looking, makes you look more awake. Only drawback is delivery takes a while.

Olens ViVi Ring 1 Day Choco Lenses

Customer photo review of OLENS Glowy Tear Mini 1-Day Brown (10 Pack)

So so pretty and so so comfortable !!! Most comfortable lenses I've worn. Doesn't shift around at all and doesn't get uncomfortable by the end of the day.

OLENS Glowy Tear Mini 1-Day Brown (10 Pack)

Customer photo review of Olens ViVi Ring 1 Day Choco Lenses

Lovely contacts, makes the eyes look bigger and very natural brown color. My only complaint is that I wish delivery didn’t take so long.

Olens ViVi Ring 1 Day Choco Lenses

Customer photo review of OLENS 1 Day Glowy Natural Mocha Brown

These lenses look so Natural and feel very comfortable on, where you don't even notice you're wearing contacts. If you have deep brown eyes, this will give a slight beautiful tint/glow to your eyes.

OLENS 1 Day Glowy Natural Mocha Brown

Customer photo review of Olens Glowy 1 Day Brown Color Lenses

I ordered on the 22nd o f May the product never arrived customer service ignores the message it's now 8th of April. I believe this website is a scam

Olens Glowy 1 Day Brown Color Lenses

Customer photo review of Lenstown 1-Day Lighly Pure Brown (20 Pack)

I ordered on the 22nd o f May the product never arrived customer service ignores the message it's now 8th of April. I believe this website is a scam

Lenstown 1-Day Lighly Pure Brown (20 Pack)

Customer photo review of 1-Day Acuvue Define | 4-Box Bundle Set

Love it for years, and I’m always well stocked up. Thank you Lens Diary, u make ordering so easy and smooth. Delivery is great too, the lens are well protected and packaged, the lens boxes are never dented as they are bubble wrapped well. ❣️

1-Day Acuvue Define | 4-Box Bundle Set

Customer photo review of OLENS Glowy Natural Mocha Brown Monthly (2 Pack)

Love the lenses. Very beautiful and natural. Extremely comfortable. I Wear them for more than 12 hrs with absolutely no discomfort. I’ll definitely be repurchasing. Only issue was long shipping time sadly.

OLENS Glowy Natural Mocha Brown Monthly (2 Pack)